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MediaFire Privacy Policy

MediaFire’s Privacy Policy and User Notice


MediaFire recognizes and believes that data privacy is essential to all Internet users, and the privacy of your personal information is of the utmost importance to us. We are committed to providing you an experience that is safe, secure, and trustworthy. Part of this commitment means safeguarding and respecting your privacy and your choices.

This Privacy Notice explains what information we collect, how we use it and what choices you have about it, in addition to information on disclosure, retention, and protection of your personal information.

Because we’re a technology company, some of the concepts below are a little technical, but we’ve tried our best to explain things in a simple and clear way. This Privacy Policy gives you an overview of all possible situations in which we could interact together. Of course, all situations may not apply to you.

This Privacy Policy, in conjunction with our Terms of Service, collectively referred to as the "Agreement", governs your use of the MediaFire website, Content, apps, software, products, applications, tools and services provided to you on, from, or through the MediaFire website or platform regardless of how your access or use them (collectively, the "Services"). Where we provide the Services under contract with an organization (for example your employer) that organization controls the information processed by the Services. “User”, “You” and “Your” refers to you, the person accessing this website and accepting MediaFire’s Privacy Policy and Terms and Conditions. “We”, “Us”, and “Ourselves” refers to MediaFire. “Party”, “Parties”, or “Us”, refers to both you and ourselves. It doesn’t matter if the words are capitalized or not. If you choose not to accept this Policy, please do not access or use our Services or interact with any other aspect of our business.

All topics are covered in greater detail below.


We want you to fully understand how we may collect, use, and share data relating to you, our legal basis, your rights and the choices that are available to you.

This Privacy Policy incorporates:

  • Better navigation and user-friendly language. To make the policy easier to understand, we use clear, plain language and examples that illustrate our activities.
  • Insights into how we acquire your information and how it is used.
  • More control over your information. We provide intelligence on how you can control the information you provide to us. Our policy explains how you can make choices about your information, and the measures we’ve put in place to keep your information secure.
  • More about using our products for work. Many users have access to our services through their organizations (e.g., their employers), who control their accounts or use of our Services. The updated policy clarifies our relationship to these users and explains the tools available to administrators of these users.

What is Personal and Non Personal Information?

Personally Identifiable Information, commonly referred to as PII, is information that itself may identify a unique individual or can be linked back to an individual, directly or indirectly, by reference to an identifier such as a name, an online or device identifier, an identification number, or location data such as your IP address. In relation to your interaction with MediaFire, personal information, for example, may include information you may purposefully provide such as your name and email address during account registration or your address and financial information if you make a purchase. By visiting our website, we automatically collect your IP address. Upon your request and in order for us to download or distribute any Content uploaded by you to MediaFire, your files become published Content and cannot be considered personally identifiable information.

Non-personally identifiable information cannot be used to identify or locate an individual person. Examples are: hashed/anonymized/pseudonymized data, click stream information, browser type, demographics, time and date, which advertisements are clicked or scrolled over and other data of interest.

We will not share personal information about you or any of your Content with any third parties except as described in this Privacy Notice.

Who We Get Information From and How Your Information Is Used

Whenever you use any website, mobile application or other internet service, certain information gets created and logged automatically. The same is true when you visit MediaFire.

We use your personal information to fulfill our commitment to you and provide you with our Services. In short, it’s necessary for us to do these things in order to make our Services relevant, interesting and personal to you. We balance our interests with your rights.

How we use the information we collect depends in part on which Services you use, how you use them, and any choices you have made about information you provide.

Below are the specific purposes for which we use the information we collect from and about you.

You give us information yourself voluntarily when you:

  • Create and update an account

    In order to use certain features, you need to create an account with us. We ask for the bare minimum amount of necessary information - your name and email address, a user ID selected by you, and a, hopefully, complicated and very secure password. Then we assign you a unique identifying number in our database.

    We use this information to authenticate you when you log in and to communicate with you. Communications may be to onboard you to a particular Service to help you become more proficient in using that Service. Or, to send you administrative messages and information, notifications about changes to our Services, and updates to our agreements. Additionally, communications could be about Service features, updates, security alerts, technical notices, support and administrative messages, surveys, offers, promotions, events, and provide other news or information which may interest you or other similar messages.

  • Make a purchase

    If you purchase a subscription or add-ons, you must provide certain payment and billing data to our payment processing partners, including your name, credit card information, billing address, and zip code. We do store purchase history, billing, and payment confirmation information. We’ll email you invoices confirming your purchase

  • Contact us directly

    If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern.

  • Interact with our ads

    Our advertisers gather information when you click on or tap ads or watch videos.

    The information is used to show you content that’s relevant, interesting and personal to you and to tailor advertisements across your various devices. Studying ad results helps us make decisions about our customers advertising preferences.

  • Add names and email addresses to share folders and files

    To use these features, you provide names and email addresses in order to enable the functionality of the features.

  • Add people or designate an administrator or billing representative for a business account

    Companies purchase seats on their account for employees or business associates and provide names and email addresses for the person ‘occupying’ each seat purchased. By necessity, each business account will need to provide contact information for their account administrator and, if different, a billing representative. If you are an individual registered user and the domain of the primary email address associated with your account is owned by your employer and was assigned to you as an employee of that organization, and your organization wishes to establish a business account, then certain information concerning past use of your individual account may become accessible to that organization’s administrator or group of users.

  • Share your information from other companies, such as Facebook, Twitter and Google

    You may allow transmission of your personal information from companies like these, which may be controlled in the settings of each website, not by MediaFire. MediaFire does not ask for information about you.

  • Provide information at an event we sponsor or participate in

    Your name, contact, and possibly other information, may be recorded on our servers.

  • Your administrator integrates our Services with other services you use

    To do this, you will need an account.

  • File a DMCA claim with us

    When you file a DMCA claim, you provide information about who you are. All the info will be kept on our servers.

  • Accept our Terms of Service and Privacy Policy

    You must accept our agreements in order to use our Services and we record your clicked acceptance.

  • Apply for a job

    When a person applies for a job with MediaFire thru our website, all information is recorded and maintained on our servers. Applications received in person or by mail will be manually processed and your name and contact information will be entered into forms stored on our servers.

This Privacy Policy governs your use of the MediaFire Services, regardless of how you access it, and by using our Services you consent to the collection, transfer, processing, storage and disclosure and other uses described in this Privacy Policy. Information may be collected from you in various ways when you use our Services. We automatically receive certain types of information when you interact with our Web pages, apps, services and communications. This information includes your computer, tablet, mobile or other digital device's IP address, access times, your browser type and language. We may also collect information about the type of operating system you use, your account activity, and accessed pages. Personal and non-personally identifiable information from collected data may be shared with third parties who work on our behalf to provide your services. These third party services and unique identifiers may be used to contact you, measure usage and analyze trends, administer the website and collect information for its databases. For example: Google Analytics Privacy Policy.

Our Policy Concerning Children

MediaFire’s Websites and Services are not intended for, nor designed to attract, individuals under the age of sixteen and we recognize the privacy interests of children.

We realize that children have access to the internet and visit websites. However, if you are under the age of 16, please do not submit any personal information through our Websites or Services.

We encourage parents and legal guardians to monitor and take an active role in their children’s online activities and interests and to help enforce this Policy by instructing their children never to provide personal information through Websites or Services without their permission.

If a parent or guardian becomes aware that "his" child has provided us with personal information, "he" should delete the account. If we become aware that a child under 16 has provided us with personal information, we will take responsible steps to delete the account. For assistance, contact our support department.

If you are not a resident of the United States, you understand and agree that MediaFire stores and processes your information on computers located in the United States, and by providing any data to MediaFire, you consent to the transfer of such information to the United States.

We will not rent or sell your personally identifiable information with third parties. However, we may disclose your personal information or any of its log file information when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) co-operate with the investigations of purported unlawful activities; (c) identify persons who may be violating the law or legal notice; (d) protect and defend the rights or property of MediaFire or third parties; (e) protect the safety of an individual or group; (f) prevent fraud or abuse of MediaFire or its users.

We utilize API, SDK, "cookies" and other technologies to collect information and improve our Services. A cookie is a small data file that we transfer to your digital device. We may use "persistent cookies" to save your registration ID and login password for future logins to the Service. We may use "session ID cookies" to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept or delete cookies, however, you may not be able to use all aspects of the Service or be able to access your uploaded files if you have not already created a registered account. We also employ HTML5 technology and, by default, local storage which you can disable on your My Account page. You are solely responsible for the privacy and security of your digital devices receiving this technology.

Third-party websites or services linked to MediaFire are not covered by this Privacy Policy. MediaFire is not responsible for the privacy practices of the third-party websites and companies or what they do with your information. You should make sure their privacy policy is acceptable to you. These websites may collect personally and non-personally identifiable information about you utilizing cookies, web beacons, log data analysis, API, SDK, JavaScript, pixels or other technologies or methods and place cookies on your browser in order to provide advertisement about goods and services likely to be of greater interest to you. To learn more about behavioral advertising practices or to opt-out of this type of advertising, you can visit the websites of the Digital Advertising Alliance at and Network Advertising Initiative (NAI) at You will still see ads if you opt out of behavioral advertising but the ads will be less relevant to you. Also note that deleting browser cookies can remove your opt-out preferences.

The security of your information is important to us. MediaFire employs measures to protect information collected from loss, destruction, disclosure, unauthorized access, misuse and alteration. Although we strive to protect your personal information, MediaFire cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Sensitive data such as credit card information is administered in compliance with PCI standards. Customers banking and credit card information is stored, transmitted to, accessed and managed exclusively by any third party payment processors MediaFire may utilize.

International Information Transfers

MediaFire is a United States company and our datacenter is located in the United States. To facilitate our global operations and provide services to you, we transfer information to the United States and allow access to that information other locations outside of your state, province, country, or other governmental jurisdiction, as requested by you, and for the purposes described in this policy.

MediaFire transfers personal data only in a secure and lawful way. We always do our best to protect your personal data and once we have received it; we use strict procedures and security features to try to prevent unauthorized access. MediaFire utilizes industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the secrecy of your own passwords. If you have reason to believe that your password or personal data is no longer secure, please promptly contact our support department.

Your personal information may be transmitted to a third party who may have their servers in a different country, for purposes such as processing transactions, to facilitate payments, and provide support services. As some countries may have laws which are different, and potentially not as protective as the laws of your own country, governing the use and transfer of personal data, we take steps to make sure that our contracted third parties adhere to the commitments set out in this Policy. These steps may include reviewing third parties’ privacy and security standards.

If you have questions concerning the transfer of your information, please contact us at rivacypay@ediafiremay.omcay

Law enforcement, legal proceedings, and in the interest of Others

Stewardship of your information and data is critical to us and a responsibility that we embrace. However, in certain situations, we may be required to disclose information. Disclosures may be in response to lawful requests by law enforcement, government agencies, courts, or authorized third-parties, to meet national security or law enforcement requirements, respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.

We may also share personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, situations involving potential threats to property or the physical safety of any person, in connection with an investigation of fraud, intellectual property infringement, piracy, abuse of MediaFire, our Services, or our users, to protect our network and physical assets, and for violations of our Service Agreements, or other unlawful activity.

Notification of Modifications to This Privacy Policy

We may change this policy from time to time.

Minor changes will become effective immediately upon posting on the website. If there are material changes to this Policy, you will be notified to view the new policy and give your consent. A revised Privacy Policy supersedes all previous Privacy Policies.

We encourage you to review our Privacy Notice whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy. If you disagree with any changes to this Privacy Notice and do not wish your information to be subject to the revised Privacy Notice, your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Website and the Services. Your use of any of our Services after the posting of changes shall constitute your consent to the changes.

Business Transfers

We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business or assets, or with whom we merge or acquire.

In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, MediaFire may not be able to control how your personal information is treated, transferred or used.

You will be notified via email and/or a prominent notice placed on the Services if a transaction takes place, as well as any choices you may have regarding your information.

Contact Us

MediaFire would like to hear from you if you have an unresolved privacy or data use concern, questions or need more information about our privacy practices, would like further information concerning the legal basis on which we collect and use your Information, or if you would like to exercise any of your rights above. Please feel free to contact our privacy team (including our designated personal information protection manager) at rivacypay@ediafiremay.omcay. You can also send postal mail to us at MediaFire, Attn: Privacy, 6606 FM1488, Suite 148-322, Magnolia, Texas, 77354.

Your right to file complaints with a data protection supervisory authority remains unaffected by also contacting us directly.

Thank you for choosing to use MediaFire!

Last update: May 25, 2018

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